Legal

Privacy Policy

Last updated September 23, 2026

This privacy notice for Sign Spot Inc. ("we," "us," or "our") describes how and why we collect, store, use, and share ("process") your information when you visit our website at signspotla.com, contact us, or otherwise engage with us, including through sales, marketing, or events (together, our "Services").

If you do not agree with this notice, please do not use our Services. If you have questions or concerns, contact us at sales@signspotla.com.

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1. What Information Do We Collect?

Information you provide to us

We collect personal information you voluntarily provide when you request a quote, fill out a form, or otherwise contact us by email, phone, or text. This may include:

  • names and business names
  • phone numbers
  • email addresses
  • mailing and project addresses
  • project details, such as photos, artwork, logos, and measurements

We do not collect sensitive personal information.

Information collected automatically

When you visit our website, we automatically collect certain technical information. This includes your IP address, browser and device type, operating system, language preferences, referring URLs, pages viewed, the date and time of your visit, and approximate location based on your IP address. This information does not directly identify you. We use it to operate and secure the website and for internal analytics and reporting.

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2. How Do We Process Your Information?

We process your personal information to:

  • Respond to inquiries and provide quotes.
  • Deliver our services. This includes designing, permitting, fabricating, and installing your signage.
  • Send project updates and marketing communications. You can opt out of marketing at any time (see section 8).
  • Improve our website and measure advertising.
  • Protect our business and comply with the law.

3. When and With Whom Do We Share Your Personal Information?

We do not sell your personal information. We share it only in the following situations:

  • Service providers. These are vendors that perform services on our behalf, such as website hosting, email, customer management, analytics, and advertising platforms. They may use your information only to provide those services to us.
  • Project partners. These include fabricators (some of whom are located outside the United States), installers, permit expediters, city agencies, and landlords or property managers. We share information with them only as needed to complete your project.
  • Google Analytics. We use Google Analytics to understand how visitors use our website. You can opt out using Google's Analytics Opt-out Browser Add-on.
  • Business transfers. Your information may be transferred as part of a merger, sale of company assets, financing, or acquisition of all or part of our business.
  • Legal requirements. We may disclose information when required by law or to protect our rights.

4. Do We Use Cookies and Other Tracking Technologies?

Yes. We use cookies and similar technologies, such as pixels, to operate the website, analyze traffic, and measure the performance of our advertising. These include:

  • Essential cookies, which are required for the website to function.
  • Analytics cookies, set by Google Analytics (such as _ga and _gid). These help us understand how visitors use the site.
  • Advertising cookies, which let advertising platforms such as Google measure whether our ads lead to website visits or inquiries.

Most browsers accept cookies by default. You can set your browser to block or delete cookies, though some parts of the website may not work properly as a result. You can also manage ad personalization in your Google account's Ad Settings.

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5. How Long Do We Keep Your Information?

We keep your personal information only as long as needed for the purposes in this notice. That includes completing your project, supporting warranty or service work, and meeting tax, accounting, and legal requirements. When we no longer need it, we delete or anonymize it.

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6. How Do We Keep Your Information Safe?

We use reasonable technical and organizational measures to protect your personal information. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

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7. Do We Collect Information from Minors?

No. Our Services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18. If we learn that we have, we will delete it promptly. If you believe we have collected information from a minor, contact us at sales@signspotla.com.

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8. What Are Your Privacy Rights?

Access, correction, and deletion. You may ask us to access, correct, or delete the personal information we hold about you by contacting us (see section 12). We will respond in accordance with applicable law.

Withdrawing consent. Where we rely on your consent to process your information, you can withdraw it at any time by contacting us. This does not affect processing that occurred before you withdrew.

Opting out of marketing. You can unsubscribe from marketing emails using the unsubscribe link in any email, reply "STOP" to any text message, or contact us directly. We may still send non-marketing messages related to an active project.

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9. Controls for Do-Not-Track Features

Some browsers offer a Do-Not-Track ("DNT") setting. Because no uniform standard for DNT signals has been adopted, our website does not currently respond to them. If a standard is adopted that we must follow, we will update this notice.

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10. Do California Residents Have Specific Privacy Rights?

Yes. California residents may request information about the categories of personal information we have disclosed to third parties for their direct marketing purposes, under California Civil Code Section 1798.83 ("Shine the Light"). We do not share personal information with third parties for their own direct marketing purposes.

California residents may also request access to, correction of, or deletion of their personal information as described in section 8. We will not discriminate against you for exercising any of your privacy rights. To protect your information, we may need to verify your identity before fulfilling a request. We will use information you provide for verification only for that purpose.

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11. Do We Make Updates to This Notice?

Yes. We may update this notice from time to time. The "Last updated" date at the top shows when it was last revised, and changes are effective once posted.

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12. How Can You Contact Us About This Notice?

Sign Spot Inc.
sales@signspotla.com
(833) 728-0539